Add or remove a bank account
To add a new bank account, follow the instructions:
1. Click on Bank Account in the navigation bar:
After that, a list of bank accounts will appear.
2. Click the “Add New Bank Account” button.
Please review the information in the “Eligible supporting documents” section.
3. Move the arrow to the right of the “Choose Country” field and select a country from the drop-down list. Depending on the country selected, additional fields will appear on the screen.
4. Fill in the fields. An example is shown below:
Please note that:
-Depending on the country of the bank account, some mandatory fields must be filled in (SWIFT/BIC, bank branch address, etc.).
-The system will automatically check if your bank account exists in our financial database. If your bank account is in our database, the system will retrieve the information and you will not be required to upload an application.
-It is possible to add a name in the “Display Name” field: Although this field is not required, it is recommended to fill it in, as the bank account number will be partially hidden on the screen (some of the numbers in your account number will be replaced with “*” symbols) for security reasons.
-By default, your personal information will be used as the account name and account holder address. You can change the information using the “Switch” button.
-Be sure to indicate whether the bank account belongs to you or someone else. The name on the account usually belongs to the account holder. However, the account holder may have a different name assigned to their bank account. This information should be reflected in the bank statement.
– The “Checklist” in the upper right corner of the screen shows you your progress.
5. Click the “Save” button. The “Upload Bank Statement” section will become active.
You will be asked to upload your bank document (check the “Eligible supporting Documents” section)
6. Upload a scanned version of your bank document to the drop-down box (Drop Box) or click the drop-down box and upload the file.
The file must be in PDF format and less than 10MB.
The file will appear in the “Supporting Documents” section.
7. To delete an uploaded file, click the “Trash Can”
Click “Save”, then click the “Submit” button.
The Submit A confirmation box appears.
An “Upload/Submit” confirmation box will appear on the screen.
8. Click the “Yes” button to confirm. After that, an information message will appear on the screen, informing you that the bank account has been uploaded.
You will be notified later about additional information required for your bank account validation or internal validation system. You will not be able to upload your bank account without uploading your personal information. Until personal information (The LE) is uploaded, The BA will block your attempt to upload your bank account.
To delete a bank account, follow the instructions.
- Click the bank account link in the navigation bar.
2. Click on the “trashcan” in the field of the bank account you want to delete.
A confirmation message will appear on the screen:
3. Click the “Yes” button to confirm.
To delete a valid bank account from your profile, proceed as follows:
- Click the bank account link in the navigation bar.
Click on the “trash can” in the field of the bank account you want to delete.
A confirmation message will appear on the screen:
Press the “Yes” button to confirm.